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np_gavel_1116035_000000 Lobbying and Reform

The Royal Commission into Institutional Responses to Child Sexual Abuse

The Royal Commission into Institutional Responses to Child Sexual Abuse was an inquiry set up by the Australian Government in January 2013.  The Commission was tasked with investigating where systems have failed to protect children and have made findings and recommendations on how to improve laws, policies, and practices to prevent and better respond to child sexual assault in institutions. The Royal Commission into Institutional Responses to Child Sexual Abuse listened to thousands of people about the abuse they experienced as children. The abuse happened in orphanages, Children’s Homes, schools, churches, and other religious organisations, sports clubs, hospitals, foster care, and other institutions.

The Commission’s final report was provided to the Governor General on 15 December 2017. The National Redress Scheme has been created in response to the recommendations from this report.

Bravehearts is a Redress Support Service provider. We offer free and confidential support to anyone considering applying to the National Redress Scheme.

Bravehearts can provide more information about the Scheme and who can apply. We can also help you decide whether you want apply, fill out the form and support you throughout the process. You can contact Bravehearts toll-free on 1800 272 831 Monday to Friday 8:30 am – 4:30 pm AEST.

For more information about the National Redress Scheme, visit or call the National Redress Information Line on 1800 737 377.

Dear valued clients,

The health, safety and wellbeing of our clients is, and always has been Bravehearts highest priority. The situation regarding the Novel Coronavirus (COVID-19) locally and around the world is changing daily. Considering the latest government directives in response to COVID-19, and in looking forward as far as is possible, we are making changes to the way we deliver our support services. Bravehearts have moved to a position of contactless service delivery. All regular sessions and support services will now be conducted via telephone and our E-Health platform.

Bravehearts will continue to provide counselling and support services to all existing and new clients.  

The decision to proceed in this way has been made to safeguard the health, safety and wellbeing of our clients, staff and that of the community. The service changes are temporary. We will advise you of further changes.

We continue to accept and action new referrals for all services. Anyone wanting to access our services can call Bravehearts on 1800 272 831. People can still be referred, by calling, or by filling out an online referral form. We anticipate having a significant online and telephone capability to support clients and the community through this time.

If you have any questions about the changes outlined above, please don’t hesitate to get in touch.

We appreciate your understanding during this uncertain time.